This module aims to enable you to develop:

An awareness and understanding of the importance of creative problem-solving
An awareness of creative problem-solving techniques and an understanding of how they can be incorporated in the workplace
Understanding of effective creative problem-solving skills and how these can impact on individuals, teams, organisations and possibly even wider communities.

Several online skills sessions on Creative Problem Solving have been run, and the following pages will provide you with the content from the session.

Sessions include guest speakers from Mondelez International's Information Business Services, Laura Brooks, Global Capability & Engagement Manager and Ali Malik, Global Lead, Operations Excellence Programs, as well as sessions from the University of Birmingham B-Enterprising team.

In this first video, Laura and Ali introduce themselves and talk about the products and purpose of Mondelez International and the structure of their department.